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RETURNS AND REFUNDS

Returns We want you to be completely satisfied with your purchase from BodyBangFit. If for any reason you are not happy with your order, you may return it within 7 days of receiving the item for a refund or exchange. To be eligible for a return, the item must be in its original condition, unused, and with all tags and packaging intact.

How to Return an Item

Contact our customer service team at nowplanbiz@gmail.com to initiate a return. Please provide your order number and the reason for the return.

Our customer service team will provide you with a return authorization and instructions on how to return the item.

Pack the item securely and include the return authorization provided by our customer service team.

Ship the item to the address provided in the return instructions. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

 

Refunds Once we receive your returned item, we will inspect it to ensure it meets the return conditions. If the item is approved, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear on your account, depending on your payment provider.

Exchanges If you would like to exchange an item for a different size, color, or product, please contact our customer service team at nowplanbiz@gmail.com to initiate the exchange process. We will provide you with instructions on how to return the original item and place a new order for the desired item. The exchange will be processed once we receive and inspect the returned item.

Non-Returnable Items Certain items are non-returnable, including:

Gift cards

Final sale items

Personal care items such as water bottles that have been used

 

Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at nowplanbiz@gmail.com. We will provide you with instructions on how to return the item and arrange for a replacement or refund.

Questions If you have any questions about our return and refund policy, please contact our customer service team at nowplanbiz@gmail.com. We are here to help and ensure you have a positive shopping experience with BodyBangFit.

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  • Ala Olivia

    CEO

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  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager

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